Job Description
Overview
Black Desert Resort, nestled in the scenic beauty of Southern Utah, is home to Basalt, the resort’s premier fine dining experience. With a focus on elevated cuisine, exceptional wine offerings, and refined service, Basalt delivers a sophisticated atmosphere where every detail matters. Black Desert Resort is committed to providing world-class hospitality that exceeds guest expectations.
Job Summary:
The Fine Dining Server at Basalt is responsible for providing attentive, knowledgeable, and elevated service to guests throughout their dining experience. This position requires strong familiarity with fine dining etiquette, wine service, and culinary details. Reporting to the Basalt General Manager, the server plays a key role in maintaining the restaurant’s reputation for excellence in service, ambiance, and guest satisfaction.
Job Specifications:
Onsite: Black Desert Resort – Basalt
Shift & Schedule Availability: Year-Round / Part-Time
Pay Rate: $7.25/hour plus tips. This is the base rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Why Join Us:
- Competitive Pay and Benefits: 401K with company match, exclusive resort discounts, employee dining room, and complimentary hotel stay employee program.
- Dynamic Work Environment: Contribute as a team member at one of the resort’s most exclusive culinary venues focused on service and hospitality
- Career Growth: Advancement opportunities in fine dining, wine service, and luxury hospitality.
Responsibilities
Key responsibilities including, but not limited to:
- Greet guests and provide an exceptional fine dining experience from start to finish.
- Present menus, explain daily specials, and offer recommendations based on guest preferences and dietary needs.
- Demonstrate in-depth knowledge of the menu, wine list, and pairing options, including preparation methods and ingredient details.
- Take accurate food and beverage orders and input them into the POS system promptly.
- Serve multiple courses with precision and attentiveness, following fine dining standards for presentation and timing.
- Collaborate with kitchen and bar staff to ensure seamless food and drink delivery.
- Respond promptly to guest requests, anticipate needs, and resolve any service concerns professionally.
- Set and reset tables meticulously, ensuring place settings, glassware, and linens are perfect.
- Adhere to all health, safety, and responsible alcohol service standards.
- Assist with closing duties, side work, and maintaining a clean, organized dining room.
- Other duties as assigned.
Qualifications
- Minimum of 2 years’ experience in a fine dining or upscale restaurant environment.
- Excellent verbal communication and guest service skills.
- Strong knowledge of wine, spirits, food ingredients, and formal dining etiquette.
- Ability to multi-task, remain calm under pressure, and work in a fast-paced environment.
- Professional, polished appearance and a passion for hospitality and service excellence.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexible schedule including evenings, weekends, and holidays.
- Must meet minimum age requirements for alcohol service and possess or obtain required certifications.
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