Back to jobsHandle customer queries politely and effectively, ensure every delivery arrives in excellent condition, and build strong rapport through positive interactions with both internal and external customers.
Make sure every return and collection is spot‑on, jump in to support B&Q with vehicle loading whenever needed, and quickly alert the Store/Hub office and AOM to any delivery issues so everything keeps moving smoothly.
Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is communicated with in a polite and courteous manner.
Ensure customers goods are transported safely onto the kerbside and in an efficient manner.
