Job Description
Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location
Viceroy Chicago, IL
Overview
We are currently seeking a Kitchen Supervisor to join our team and work to deliver high quality preparation and execution of products to the standard set forth by the Executive Chef, ensuring highest levels of guest, company and colleague satisfaction.
Responsibilities
- Communicate with Executive Chef, Executive Sous Chefs and Sous Chefs about food and beverage production and service areas of the hotel.
- Ensure all food produced is in line with kitchen recipes and standards.
- Check all food is stored and handled as per current food health and hygiene regulations.
- Ensure that work area, equipment and section is kept clean at all times, in accordance with current health and hygiene regulations.
- Monitor daily kitchen food and product requirements and advise the Executive Chef, Executive Sous Chefs and Sous Chefs of these well in advance.
- Monitor food preparation and wastage costs control these by following efficient preparation methods and standard recipes.
- Suggest any improvements that could be made to improve existing service or procedures, log and inform the Executive Chef, Executive Sous Chefs and Sous Chefs of any service or system problems.
- To ensure that all employees provide a friendly, courteous and professional service at all times.
- To assist in the training of employees, making sure that they have the skills necessary to perform their duties in the most productive way.
- To attend training sessions and meeting as and when required.
- To conduct and/or contribute to regular Hotel and Department Meetings.
- To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required.
- Any other reasonable request as required by Hotel Management.
Qualifications
- Three or more years of work experience in a luxury resort in a similar position.
- Comply with all policies, procedures and regulations that relate to the restaurant and local, state and federal laws
- Must be able to walk and stand for up to four (4) or more hours in length
- Must be able to bend, stoop, squat and stretch
- Must be able to occasionally lift items up to 25lbs
- Must be able to around heat and equipment emitting heat for up to four (4) hours in length
