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E80 Group

Regional CS Operation Manager - Midwest

ChicagoPosted 4 days ago

Job Description

  • Bachelor’s degree in engineering, operations management, or related field (preferred).
  • 7+ years of experience in the material handling, packaging equipment, robotics, and palletizing industry is essential in customer service, project management, asset management. Familiarity with industrial equipment design, manufacturing, and maintenance processes is highly preferred.
  • Technical proficiency in automation and control systems, including PLC programming and troubleshooting, is highly preferred.
  • Experience in directly managing teams with organizational resposabilities as well as in leading cross-functional teams to drive improvement initiatives and enhance customer satisfaction is a must.
  • Extensive hands-on experience with LGV, ASRS, and robotic systems, including a strong emphasis on problem-solving skills to effectively troubleshoot, optimize, and enhance system performance.
  • CPE, CPS, CMRP Certifications highly preferred.
  • Knowledge of SAP ERP, CRM (Salesforce).
  • Good knowledge of Microsoft Office 365 and Microsoft power platform tools for collaborative and agile approach.
  • Strong analytical skills and attention to detail.
  • Excellent communication and collaboration abilities.
  • Passion for customer service and a customer-centric mindset.
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    1001-5000 employees
    Viano, Reggio Emilia , IT
    Website