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SingTel

Senior Specialist, Voice Engineering

Singapore, SingaporePosted 3 weeks ago

Job Description

  • Drive and plan for the IP Centrex/NGN/IMS/Interconnect/vIMS Network. 
  • Collaborate closely with both internal and external stakeholders to manage the above-said platforms.
  • To manage the Level ‘6’ Numbering Plan for the Fixed Voice network.
  • Subject matter expert for PhoneNet/Home Digital Voice/DEL /ISDN2/ISDN30/BizVoice/SIP Trunk/Mobile Voice Recording voice related services and provide timely advice and technical support to the pre-sales team/customers/Product Managers/Customer Solutions.
  • Issue work instructions to the various internal team to execute job activities in the live production network.
  • Gather and evaluate the requirements from the various functional entities and formulates the technical specifications and solution.
  • Manage the lifecycle of the network and refresh equipment at appropriate times to prevent network failures.
  • Manage system capacity to ensure that the network performance meets the Service Level Agreements offered to customers.
  • Evaluation of new products and technologies for new services rollout.
  • Keep abreast of new technologies and constantly upgrade and improve the network and services that is offered to customers.
  • Manage equipment vendors, purchase equipment through tendering process and administer supplier's contract. 
  • Work with Operations team and Vendors to implement, commission, and managed the systems at all times.
  • Lead the team and drive the service migration activities across different platforms inclusive of night jobs
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    5001-10000 employees
    Singapore, Singapore
    Website