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What We Offer
Job Description
Overview
About the Role & Team
A Sales Operations Specialist role at IDC blends technology, and analytics to drive revenue, that enables sales teams to work more efficiently. It offers high job security due to its critical role in scaling businesses, with competitive salaries and opportunities to develop expertise in CRM, data analysis, and process optimization. The candidate will gain experience with tools like Salesforce, data visualization, and CRM administration.
In this role, you'll analyze and organize data to support both the Sales and Marketing teams, turning numbers into clear, actionable insights. You'll maintain and produce sales reports, interpret data findings, and present Client Business Value Reports directly to the sales department. You'll evaluate sales representative performance, administer and manage records in Salesforce, and create client newsletters using Adestra. A key part of the role is staying curious about technology — always looking for smarter ways to eliminate bottlenecks and drive efficiency across the team.
What You’ll Do
- ACL (Analyst Contact List) Management
- Newsletters creation using a marketing tool called - Adestra / Distributing it to the client users after the drafts are approved by sales.
- Client Reporting – Creating Usage Reports for the Sales
- Sales Enablement
- Other Sales Reports
- Sales Support – Attending to any ad-hoc sales requests
- Customer Success Activity
- SFDC – Account Level Activities
What You Bring
- 2–3+ years of experience in Sales Operations, Revenue Operations, or a similar role
- Strong data analysis skills in MS Excel, including pivot tables
- Familiarity with SQL, Power BI, or similar data tools is a plus
- Experience with Salesforce or another CRM platform
- Experience with database clean-up, including identifying and merging duplicates
- Excellent communication and time management skills
- A degree in Business Administration or a related field is a plus
Why This Role Stands Out
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.
Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
What We Offer
- A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded.
- Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.
Equal Opportunity Employer
IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
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