Job Description
Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Cochlear Medical Device (Chengdu) Co., Limited is a wholly-owned subsidiary of Cochlear Co., Ltd. in China. It was established in Tianfu New Area, Chengdu, Sichuan Province in September 2017. As Cochlear's only manufacturing site in China, it mainly produces cochlear implants and sound processors, providing professional assistance to the hearing impaired in China and other markets
澳科利耳医疗器械（成都）有限公司是科利耳有限公司在中国成立的全资子公司，于2017年9月在四川省成都市天府新区成立。做为Cochlear在中国唯一的制造中心，主要生产人工耳蜗植入设备和声音处理器，为中国及其他市场的听力损失人士提供专业帮助。
In order to help Cochlear bring products to market that help people with hearing loss, we are recruiting to support the new manufacturing site in Chengdu China.
为了将产品推向市场来帮助有听力损失的人群，我们正在为成都工厂招聘一名。
This role will be based in Chengdu, China. In this role you'll have the opportunity to make a significant contribution to Cochlear's successful history by applying your knowledge and experiences.
该岗位工作地点为中国成都。在该岗位上，您将有机会运用自己的知识和经验为科利耳的成功做出重大贡献。
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Position Overview / Purpose 职位概述
The role of Manufacturing Support Engineer is to provide engineering support to manufacturing in order that manufacturing targets are met and to implement improvements in the Manufacturing areas.
制造支持工程师的职责是为制造团队提供工程支持，以实现生产目标，并在生产区域内落实改进方案。
Accountabilities 主要职责
Accountability 1: Manufacturing support
职责 1：制造支持
- Analyze manufacturing rejects as required to reclaim where possible, identify, and rectify root causes of rejects.
- 根据需要对生产中的不合格品进行分析，在可能的情况下进行回收，找出导致产生不合格品的根本原因并加以纠正。
- Provide fast response or solutions to day-to-day specific manufacturing problems raised in the Fast Response meetings.
针对快速响应会议上提出的日常生产具体问题，提供快速响应解决方案。 - Provide equipment and product process related training to team member and ensure the effectiveness of the training.
为团队成员提供设备和产品工艺相关的培训，并确保培训的有效性。 - Responsible for supporting Manufacturing to increase manufacturing capacity and yield.
负责支持制造部产能和良率提升。 - Responsible for Validation & Verification planning, execution and reporting.
负责验证和确认计划的执行和报告。 - Ensure NCRs, Concessions and Change Notice are processed in a timely manner.
确保NCR、让步和变更记录得到及时处理。 - Take responsibility of translations and reviewing Work Instructions/Procedures when QMS and DMRs upgrades are required.
根据需要，在 QMS 和 DMR升级时负责翻译及审核工作。 - Backup other Manufacturing Support Engineers when resources are constrained or skill overlap is required. 当考虑到存在资源受限或技能重叠的情况时，增援其他制造支持团队。
Accountability 2: Project Work
职责 2：项目工作
- Execute projects to maximise manufacturing efficiencies on existing manufacturing processes, including the selection of appropriate equipment.
执行项目以最大限度地提高现有生产流程的生产效率，包括选择适用的设备。 - Take responsibility of NPI projects, eg. New product, new process, new equipment.
负责 NPI 项目实施，例如新产品、新工艺、新设备。 - Execute projects to review and improve manufacturing “indirect” processes. Such as paperwork, bar-coding etc.
执行项目以评审和改进生产“间接”流程，如文书工作、条形码相关工作等。
Accountability 3: Point of contact for other departments
职责 3：作为面向其它部门的对接人
- Monitor progress of improvement plans and provide feedback to interested parties.
- 监测改进计划的实施进度，并向相关方提供反馈。
Accountability 4: Compliance to regulations
职责 4：合规性
- Ensure that Good Manufacturing Practice (GMP) is followed.
确保遵循质量管理规范 (GMP) 开展工作。 - Ensure all documentation meets the requirements of the QMS.
确保所有文件都符合质量管理体系的要求。 - Responsible for rectifying issues identified in the audited areas under one's responsibility, and supporting other areas as required.负责审核后的所负责区域问题发现项整改，并根据需要支持其他区域。
Team Role (Individual contributor) 团队角色（个人贡献者）:
- Follow relevant quality procedures in order to deliver high quality products and services. Identify and support the implementation of continuous improvement. Undertake additional quality responsibilities (e.g. audit) when appropriately trained
and being competent.
遵循相关质量规程，交付优质产品和服务。识别改进机会，支持开展持续改进工作。在接受了相应工作培训，足以胜任的情况下，担负额外的质量职责（例如审核）。 - Contribute ideas on systems and process methods to improve deliverables.
针对系统和流程方法献计献策，以提高可交付成果的质量。 - Work safely, complying with all safety procedures, rules and instructions; and reporting workplace hazards, incidents or injuries to manager.
工作中确保安全，遵守所有安全规程、规则和指示说明；发现工作场所存在安全隐患或发生事故、人员受伤，及时报告管理人员。
Key Incumbent requirements任职要求:
Minimum最低要求:
- Bachelor or above in Engineering (Mechanical or Microelectronics or Biomedical or Automation).
本科学历及以上。工程领域（机械、微电子、生物医学或自动化相关专业毕业。 - Ability to use English as a daily working language (verbal, writing and reading).
能够将英语作为日常工作语言（口语，并具有良好的写作和阅读技能）。 - Strong logical thinking and self-learning ability, good team player, and strong communication skill.
逻辑思维强，具有自主学习能力，有较强团队合作能力，沟通能力强。 - 1 years+ experience in a similar manufacturing support role within a highly regulated industry
1 年以上在受到高度监管的行业中担任类似生产支持职务的经验 - Experience in working within a Quality Management System (QMS)
具有在质量管理体系内工作的经验 - Proven competencies in problem solving, design, manufacturing / business process development and personal influence
在解决问题、设计、制造/业务流程制定和提高个人影响力方面具有能力且经过了证明
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
科利耳的使命是帮助人们聆听声音同时帮助他们被聆听。作为植入式听力解决方案的全球领导者，科利耳公司致力于帮助中度至重度听力损失的人群体验充满声音的生活。我们的目标是为人们提供最佳的终生听力体验，并获得创新的未来技术。我们与业界最好的临床、研究和支持网络进行合作。这就是为什么选择科利耳产品的人会比选择其他品牌的人多。抓住这个时机，在科利耳应对最复杂的挑战以帮助更多的人获得听力与体验生活机会的时候，加入我们，与我们一起学习、成长。
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
如果您觉得您有足够的技能和经验胜任该岗位，并准备接受新的挑战，在科利耳建立您的职业生涯，请点击下方按钮开始您的求职申请。
#CochlearCareers
How we recognise your contribution
我们怎样认可员工的贡献
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
我们希望科利公司成为员工真正喜欢来工作的地方。我们通过一些内部项目以及员工福利，来致力于创造一个让员工感到被重视和被支持的工作环境。无论您关注的是持续学习、专业发展，还是想要寻找一个能让您在平衡家庭或个人生活承诺同时又能够成长的环境，我们都能为您提供支持。
For more information about Life at Cochlear, visit www.cochlearcareers.com
如需更多关于在科利耳生活的信息，请访问 www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
在科利耳，我们重视并欢迎员工的独特贡献、观点、经验和背景，并旨在建立一种认可差异并运用差异的文化，创造归属感，使员工能够充分实现其潜力。我们提供灵活的工作安排。同时我们理解灵活性对每个人来说都是不一样的，我们很愿意与您谈谈其对您的意义。