Banquets- Floor Supervisor

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.

Banquets-Floor Supervisor

Kalahari Resorts & Conventions is seeking a Banquets Floor Supervisor. In this role, you will be responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions. Also ensures quality of service, compliance with health, safety, and sanitation and alcohol awareness standards.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by ensuring exceptional service delivery through effective team leadership, prompt issue resolution, and a welcoming environment.

Starting Rate: $17.00 an Hour

Key Responsibilities 

• Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO's).
• Supervise and assist with the setup of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Assist Banquet Manager with the creation of the banquet work schedules and completion of banquet wage progress reports.
• Supervise and assist with the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly.

 

What We’re Looking For 

• 1 year of supervisory or management experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred.
• Prior experience as a server and set-up houseperson is required.
• Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.

 

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.