Job Description
At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a motivated, excited, individual to be a part of the PennAuto Business Development Team. As a Business Development Manager you’ll collaborate with teams that do truly amazing things.
Join us as we build the future in Manufacturing and Engineering!
Perks and Benefits:
- Medical & Employer Paid: Dental and Vision
- Parental Leave
- 401k and Employer Match
- Paid time off and holidays
- Tuition reimbursement
- Paid On the Job Training
- Performance incentive bonuses
- Community Volunteering
- Talent Referral Bonus Program
- Employee Centric Culture
- Company Provided Technology (laptop, phone, monitors for office and home environment)
As a main responsibility, the Business Development Manager in North America (NA) develops and expands the automotive fastener and precision metal components business within the NA market. This role ensures excellent customer satisfaction through proactive communication, timely response to inquiries, and collaboration with PennAuto China and PEM Malaysia internal manufacturing teams such as Quality, Customer Service, RFQ, Engineering, and Operations.
Job Responsibilities:
· Manage and grow key existing and potential accounts in North America to achieve sales targets.
· Identify strategic markets and customers and conduct market research for new product development.
· Establish and maintain excellent relationships with customers at all hierarchy levels.
· Schedule and conduct customer site visits with the goal of obtaining purchase orders.
· Travel to customer manufacturing facilities to demonstrate products and provide application solutions.
· Provide timely responses to customer inquiries and complaints to ensure customer satisfaction.
· Manage RFQs, determine pricing, and define contractual conditions.
· Negotiate and conclude supply contracts and pricing agreements.
· Support Customer Service regarding delivery and inventory matters.
· Cooperate with the Quality department in resolving customer concerns.
· Ensure proper internal and external flow of information.
· Capture competitive data and update project details in Salesforce.
· Perform other duties and assignments as directed by management.