Coordinator, Colleague Lifestyle

Attend to all colleague accommodation requests with courteous, professional service 

Liaise with the Human Resources team to ensure allocated rooms are prepared prior to colleague arrivals 

Support a safe, comfortable, and welcoming living environment for all residents 

Manage the collection, sorting, and distribution of colleague mail and package deliveries 

Conduct routine inspections of colleague rooms and shared spaces, including the training room, offices, common areas, restrooms, and laundry facilities, reporting and documenting any issues or damages 

Coordinate with the third-party property management to ensure timely completion of maintenance requests and repairs, maintaining accurate records in the Work Order Tracker 

Oversee deep cleaning programs in accordance with scheduled timelines 

Monitor the correct use and storage of cleaning equipment, supplies, and chemicals, as well linens, to prevent misuse and minimize waste 

Assist with monthly and quarterly inventory checks 

Facilitate thorough handovers at the end of each shift by logging all relevant information, concerns, and outstanding requests 

Brainstorm, organize, and execute colleague engagement events, wellness activities, and special initiatives as assigned 

Communicate emergency housing procedures to residents, respond to urgent situations, and handle emergency phone calls as needed 

Perform additional duties as assigned by the Director, Human Resources, Manager, Human Resources, Manager, Colleague Housing, or other members of the Management team