Back to jobsProvide the best patient care and enhance the customer experience.
Conduct hearing assessments for adults using a range of diagnostic techniques.
Assess, diagnose, recommend and make management decisions on customers hearing health.
Prescribe, fit and program hearing aids and ALD’s using evidence-based practices.
Maintain a high degree of consistency and accuracy when prescribing and recommending upon assessment of hearing.
Clearly explain hearing aid technology, communicating features and benefits of hearing aids to customers.
Communicate recommendations and information clearly to customers
Effectively manage and demonstrate flexibility in appointment book management.
Maintain up to date clinical knowledge.
Actively pursue continuous education beyond the professional requirements based on personal interests.
Demonstrate personal commitment and behaviour toward achieving both individual and store KPI’s.
When not engaged in clinical audiology, assist with front-of-house tasks including troubleshooting, resolving customer queries, and upskilling the dispensing team.
Collaborate with ENT’s, GP’s and medical practitioners where appropriate.