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Job Description
Full-time
- Generating and sending accurate invoices and account statements to customers in a timely manner.
- Recording and applying incoming payments (cash application) to the correct customer accounts.
- Monitoring accounts receivable aging reports to identify overdue balances.
- Following up on overdue payments through emails, calls, or letters (collections activities).
- Reconciling customer accounts and resolving billing discrepancies or disputes.
- Maintaining up-to-date customer records in billing system and spreadsheets
- Handling customer inquiries related to invoices, payments, or account status.
- Verifying documentation for payments and ensuring compliance with company policies and regulations.
- 5+ years of experience in accounts receivable with a focus on commercial customers
- Background in industrial environments, e.g. manufacturing, construction, and service industries preferred
- Intermediate excel skills including Pivot Table and VLOOKUP
- Strong attention to detail and high degree of accuracy.
- Proficiency with accounting software, billing system, and Microsoft Excel.
- Experience with Salesforce (Preferred)
- Good communication and customer service skills for dealing with clients and internal teams.
- Organizational and time-management abilities to handle multiple accounts and deadlines.
- Basic understanding of accounting principles, cash flow, and credit terms.
- Associate or bachelor’s degree in accounting, finance, or business is a plus