Back to jobsDeliver a consistently high level of service and ensure strong customer satisfaction across all user interactions
Escalate unresolved issues or any risks to service level agreements in a timely and appropriate manner
Maintain Canon’s device fleet to ensure optimal performance and reliability
Manage the distribution and replenishment of consumables for all supported devices
Maximise device uptime and overall fleet availability through proactive monitoring and support
Ensure all software‑related service calls are logged accurately and in line with customer‑defined processes
Assist with asset management activities, including maintaining up‑to‑date customer floor plans where available
Contribute to fleet optimisation and service improvement recommendations
