Job Description
Required Profile
What You’ll Do
• Provide technical expertise and guidance to customers in the EMEA region, understanding their needs and recommending the most suitable adhesive solutions.
• Support customers through lab-based and field projects, including product validation, industrial trials, data generation, and on-site technical support.
• Conduct product testing and performance evaluations to ensure solutions meet quality standards and customer expectations.
• Work closely with cross-functional teams (sales, R&D, production and Marketing) to solve complex customer challenges.
• Communicate product capabilities and performance through technical reports and customer interactions.
• Deliver technical training programs for sales partners and customers to ensure the successful implementation of new products.
• Build and maintain external partnerships with OEMs, and represent Arkema Adesivi at industry events, trade shows, and professional associations.
• Travel across Europe to support customer projects and strengthen technical collaboration.
What Makes You a Great Candidate
• Degree in Chemistry, Chemical Engineering, Materials Science or related field
• 3 + years of experience in technical support within the flexible packaging industry
• Strong problem-solving mindset and collaborative approach
• Good project management skills and ability to manage multiple priorities
• Excellent communication and presentation skills
• Proficiency in MS Office, SAP, Salesforce and Power BI is preferred
• The ability to thrive and multitask in a metric and performance-based environment
• Experience with Stage-Gate and leading projects is preferred
• Able to adapt to changing priorities, responsibilities, and business needs within a short time frame
• Strong knowledge of standards and regulations that impact markets and products
• Fluent in Italian and English or in German and English
• Professional German or professional Italian is a strong plus
• Willingness to travel within Europe for 50% of the time
• This role can be located either in Mozzate (CO) or in Germany