Job Description
Intake Case Managers provide comprehensive telephonic and walk-in services to individual clients and families impacted by violence (domestic violence, rape, sexual abuse, homicide, etc.). This position comes with excellent training in trauma work as well as a high level of clinic support and supervision. Services provided by Intake Case Managers include safety assessment, risk management, advocacy, phone counseling, information and referrals to resources and providers within and external to Safe Horizon, scheduling with prospective clients, as well as engaging clients in a short-term trauma intervention. The Intake Case Manager coordinates with programs within Safe Horizon and local agencies to connect survivors of violence with resources and services best suited to meet their needs.