Job Description
The Opportunity
The Ninja & Adventure Center Manager/Head Coach provides leadership, program oversight, and day-to-day management of Chelsea Piers Stamford’s Ninja program and Adventure Center (trampoline park/rock wall). This role is responsible for driving business growth, staff leadership, curriculum development, athlete experience, and the safe and effective operation of the Ninja & Adventure Center space. The Head Coach ensures program excellence while supporting Chelsea Piers’ core values, business objectives, and commitment to exceptional customer service.
The ideal candidate is a highly visible and entrepreneurial leader who is passionate about growing participation and revenue, building strong community relationships, and delivering exceptional experiences that strengthen the Chelsea Piers brand.
Primary Responsibilities
Leadership & Management
- Provide daily leadership, supervision, and professional development for all Ninja & Adventure Center staff
- Lead hiring, onboarding, training, scheduling, and performance management for all Ninja & Adventure Center staff
- Manage staff scheduling, payroll processes, and timekeeping
- Foster a positive, safe, and accountable team culture aligned with Chelsea Piers values
- Serve as a visible leader and point of contact for staff and families
Program Operations
- Develop and implement structured curriculum, lesson plans, and progression pathways for Ninja classes, team, and camps
- Provide daily on-floor coaching and support across class, camp, and team programs
- Identify, evaluate, and place athletes within Ninja Team programming
- Create new programs/offerings to encourage additional participation in activities
- Maintain accurate daily athlete attendance and manage makeup class scheduling
- Communicate proactively with families regarding athlete placement, progress, and program expectations
Space, Equipment & Business Operations
- Oversee equipment maintenance and space setup to support curriculum delivery and athlete safety
- Curate equipment purchase recommendations and collaborate with leadership on selections and upgrades
- Lead and support marketing, promotional, and community outreach efforts designed to increase visibility, participation, and revenue generation for Ninja & Adventure Center programs.
- Oversee program performance by monitoring budgets, participation goals, enrollment trends, and retention while implementing strategies to support revenue growth.
- Collaborate with the main registration desk to ensure smooth handling of registration questions and transactions
- Serve as a visible ambassador for Chelsea Piers by building strong relationships with athletes, families, guests, and the surrounding community
Status: Full-Time, Exempt
Schedule: In-person at Chelsea Piers in Stamford, CT; this position requires evening and weekend hours, and the schedule varies based on seasonal business needs
Compensation: Starting at $55,000 per year
- Minimum 3 years of coaching or program management experience in Ninja, Parkour, or a related discipline
- Strong leadership and staff development experience
- Demonstrated ability to grow program participation, drive enrollment, or support revenue-generating initiatives
- Proven ability to build curriculum and manage youth development programs
- Excellent communication, organization, and customer service skills
- Ability to work evenings, weekends, and seasonal events as required
- Safety-focused mindset with attention to detail and program compliance
Benefits
- Complimentary Chelsea Piers Fitness membership
- Programming discounts for you and your family
- Paid vacation and sick time
- Health, dental, and vision insurance
- 401(k) contribution and company match
- FSA account and other voluntary benefits options
This position is based at Chelsea Piers in Stamford, CT
Chelsea Piers is an Equal Opportunity Employer