Job Description
Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are seeking a dynamic, forward thinking, and highly motivated Precision Ag Professional to our team!
The Precision Ag Professional plays a key role in ensuring effective promotion and support of all Precision Ag products sold and serviced by Parallel Ag. This professional will assist with driving team first culture through coordinating collaborative customer support activities with the Precision Ag team
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Responsibilities and duties of the Precision Ag Professional will include the following:
- Serve as the dealership expert for Parallel Ag precision products while supporting technology adoption across staff and customers
- Work alongside equipment salespeople by supporting sales, startups, and customer success
- Develop and grow the precision ag sales territory by expanding precision equipment, upgrades, data management solutions, and supporting marketing and promotional initiatives
- Represent Parallel Ag at tradeshows, field days, and promotional events
- Build strong relationships by conducting sales calls, product demonstrations, clinics, and deliver training for both customers and dealership employees on Precision Ag products
- Support customers by resolving service concerns and coordinating with professional support resources when needed to ensure issues are addressed promptly and to dealership standards
- Represent Parallel Ag at tradeshows, field days, and promotional events
- Accurately document customer interactions in the CRM and assist with billing and invoicing coordination
- Deliver honest, ethical service while resolving customer concerns and supporting overall dealership goals
- Perform additional duties as needed to support customer service and dealership success
Qualifications:
- High School Diploma or GED equivalent required
- Ability to handle challenging customer interactions professionally while working collaboratively with co workers, vendors, and customers
- Strong communication and interpersonal skills, a positive team oriented attitude, and a consistent focus on building effective working relationships
- Experience with precision ag software and field data systems, with the ability to analyze agronomic data to support data driven field operations
- Strong verbal and written communication skills with the ability to work independently, prioritize tasks, and manage multiple projects effectively in a fast paced environment
- Experience with precision agriculture technologies, including GPS guidance and precision planting equipment, along with a passion for innovation and advancing sustainable farming practices
- Ability to work flexible schedule during in season hours, including fielding after hours calls
Commitments:
- Service Oriented: Our success revolves around customer service; we always value service as a priority.
- Honesty & Integrity: We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.
- Committed & Passionate: We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals.
- Communication: We strive to communicate to the best of our ability with customers, co workers, manufacturers, and other stakeholders.
- Family: We believe in family values including hard work, family time, and education. We treat everyone as if they are family.
- Pride and Confidence: We are proud and confident in what we do and who we do it for.
Compensation and Benefits:
- Parallel Ag offers a generous compensation package which includes a bonus package
- 401k retirement plan with company match
- Health, Dental, Vision and Life insurance
- Vacation and sick time off
- Advanced training programs
- Day shift, with a safe work environment
- Parallel Ag is an Equal Opportunity Employer
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly required to talk and hear. This job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am – 5:00 pm. Early morning, evening, weekend, and work on holidays may be required as job duties demand.
Additional Notes:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position offers an exciting opportunity to join and lead a dynamic team dedicated to driving innovation and sustainability in agriculture. If you are passionate about leveraging technology to revolutionize farming practices, we encourage you to apply.