Regional Operations Manager - EMS
Job Description
Regional Manager - EMS Operations (Relocation Available)
Drive regional excellence. Shape the future of EMS.
MMT Ambulance is expanding and seeking experienced, strategic Regional Managers to lead EMS operations across multiple markets within our national footprint. If you’re a results‑driven leader who thrives in a fast‑paced environment, inspires high‑performing teams, and is passionate about improving patient outcomes, this role offers the impact and scale you’re looking for.
We are actively hiring across multiple regions and offer relocation support for qualified candidates. Apply to learn more about available regions and growth opportunities.
What You’ll Do
As a Regional Manager, you will oversee multi‑market EMS operations with a focus on inter‑facility transport. Your leadership will directly influence service quality, operational efficiency, and customer partnerships.
You will:
- Provide strategic oversight of EMS operations across your assigned region, ensuring alignment with organizational goals, regulatory standards, and performance expectations.
- Lead, mentor, and develop Operations Managers and field leaders to build a culture of accountability, engagement, and continuous improvement.
- Drive regional growth by expanding service lines, strengthening relationships with healthcare systems, and identifying new business opportunities.
- Analyze operational and financial performance metrics to implement data‑driven strategies that enhance service delivery, efficiency, and patient care.
- Collaborate with healthcare partners, regulatory agencies, and internal stakeholders to ensure compliance and strengthen long‑term partnerships.
- Conduct customer partnership reviews, track KPIs, identify improvement opportunities, and gather actionable feedback.
- Oversee workforce planning, talent development, and succession strategies to support sustainable regional operations.
- Manage budgets, resource allocation, and operational risk to ensure financial stability and service excellence.
- Champion quality assurance initiatives and lead regional responses to audits, inspections, and incident reviews.
What You Bring
- 7+ years of progressive EMS leadership experience, including multi‑site or regional oversight.
- Strong strategic thinking, communication, and stakeholder engagement skills.
- Deep understanding of EMS protocols, compliance standards, and healthcare partnerships.
- Certified EMT or Paramedic (state‑specific); NREMT required.
- Valid driver’s license with a clean driving record.
Why Join MMT
- Competitive compensation and a management incentive plan.
- Comprehensive benefits and free continuing education with FlightBridge.
- A mission‑driven culture where your leadership directly impacts patient care.
- A collaborative, supportive environment with significant opportunities for advancement.
- The chance to help shape the future of interfacility EMS operations at scale.
Who We Are:
For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.
MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365.
If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!
Statement of Equal Opportunity Employment:
It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.
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