Student Relations Regional Utility

MISSION ACADEMY

Full-Time, Monday - Friday; 8 a.m. - 4:30 p.m.

 

This position provides support to various school sites within the region. The role may require travel between locations to meet site-specific needs. In addition, this position offers a hybrid work arrangement, with in-person responsibilities determined according to program and school needs.

 

What We Do

Providing a safe, flexible and supportive educational experience for students is what we do best. Founded and led by educators, Elev8 Online Schools fosters student success in fully virtual, tuition-free public schools across California. Serving students in grades 6-12, our schools are accredited, NCAA eligible and offer a high-quality online education and valid California high school diplomas. Remember the person who made a difference in your life? Now it’s your turn.

Learn more about us at https://elev8schools.org/

 

How You Will Make an Impact

The Student Relations Regional Utility performs a variety of complex and specialized activities related to student records, the Compliance Program, and all compliance issues related to Average Daily Attendance (ADA). The Position serves as a utility for all resource centers located within a designated region. Scheduled reporting place will vary daily based on need. The Student Relations Regional Utility will serve as the point of contact for students, parents, and Teachers in appropriate areas of student information, progress or concerns. May have additional reporting structure to and receive work direction from other Education division managers.

 

RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

Compliance Program:

• Check Master Agreement and Addendum for dates, signatures, etc. in accordance with compliance program processes
• Maintain daily student data records
• Review and confirm Average Daily Attendance (ADA) tracking
• Review, record and communicate deficiencies found in student folder
• Communicate and collaboration with the Student Relations Manager (SRM) or Regional Student Relations Manager (RSRM) on a regular basis
• Run weekly data reports
• Assist teachers on tasks that will ensure compliance program requirements
• Sends transition notification
• Adhere to Compliance Program deadlines
• Participate in student/school events (i.e. graduation, open house)
• Participate in staff meetings (i.e. WASC, staff development), as requested
• Assist with Registrar duties, as location requires
• Adhere to attendance policies
• Perform administrative duties, responsibilities, activities may be assigned or changed from time to time

Front Office/Student Enrollment:

• Answer and handle all incoming telephone calls
• Ensure students required enrollment paperwork is complete and enter in the student information database
• Comply with expulsion, ELL, special education, re-enrollment and reinstatement enrollment protocols
• File documents in student folders

 

SUPERVISORY RESPONSIBILITIES:

• Manage, coordinate, supervise, coach, and direct the hiring, training, or performance evaluations of team members and oversee their daily activities

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Ability to work independently with minimal direction
• Effective communication, reading and writing skills
• Ability to process a high volume of documentation and data entry with high accuracy
• Excellent planning and organizational skills
• Able to meet frequent deadline pressures
• Ability to use computer technology proficiently; create data reports

MINIMUM QUALIFICATIONS:

• High School Diploma or General Education Diploma required
• Minimum of 3 years office experience required
• Current employee must have held the position of Student Relations Technician and/or Registrar for a minimum of 1 year and be in good standing is required
• Experience in a public charter school required
• Experience using student information systems
• Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)
• Must have a clean DMV record
• Must have the ability to travel throughout the designated region with short notice

TRAVEL: Ability to travel in performance of job duties is required

 

PHYSICAL REQUIREMENTS:

• Mental Demands: high workflow management, high project coordination
• Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
• Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly
• Average Hearing: able to hear average or normal conversations and receive ordinary information
• Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery
• Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)
• Frequent multi-tasking, changing of task priorities, repetitious exacting work required
• Working in a noisy, distracting environment with frequent deadline pressures