Global Patient Partnership Leader - Patient Insights & Analytics

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a member of the Global Patient Network (GPN) team within Roche's Product Development Medical Affairs (PDMA) department, the Patient Insights & Analytics Lead is a pivotal role that serves across the full Pharma value chain from R&D through commercialisation. As a core member of the Network Enablement Team in GPN, you will serve as the foundational engine for managing patient insights and measuring their impact on key business decisions by delivering the essential systems, frameworks, and insight management principles required for GPN to achieve impactful results globally. By ensuring that patient insights are FAIR (Findable, Accessible, Interoperable, Reusable), quantified, understood, and integrated into Roche’s business processes, you will facilitate meaningful, cross-functional partnerships that will deliver tangible impact for patients, while enabling success for our business.

The Position

• KPI Framework & Value Narrative: implement a KPI measurement framework, collect data, and develop a strong narrative demonstrating the tangible value and impact of integrating patient insights into key business decisions across the company

• Affiliate Metric Alignment: input and shape affiliate KPI frameworks, successfully connecting global and local metrics, wherever possible 

• Insights & CRM Infrastructure: design, deploy, and manage internal tools that enable streamlined stakeholder and insight management to enable efficiencies in how key business functions access and apply patient insights into their work

• Tool Integration: integrate and manage insight collection/management tools utilized by GPN into enterprise-wide solutions, aligning the approach with broader PDMA approaches/principles 

• External Benchmarking: maintain oversight of external benchmarking initiatives and platforms to ensure Roche is appropriately represented, generating impact data that can be integrated into internal frameworks to tell a complete story of Roche’s impact on and reputation with patients 

• Strategic Stakeholder Management: navigate a complex, matrixed environment to integrate patient insight management tools across the company, bringing global and local infrastructures together to deliver a ‘One Roche’ approach

Who You Are

• 5+ years of proven experience in delivering complex insights/analytics solutions across a matrixed organisation with global and regional presence (experience working with patient data and insights highly valued)

• High proficiency in developing validated metrics and narratives that prove the business value of patient inclusivity from end to end.

• Proven expertise in designing, implementing, and managing platforms and solutions across a global network.

• Strong ability to interface with internal leaders and collaborate effectively with Legal, Compliance, Communications, Market Insights, and other business functions.

• Ability to lead projects/initiatives that go beyond insights and analytics to help drive team priorities, where needed.

• Emotional intelligence and effective influencing skills to align stakeholders, build trust, and drive mutually valuable solutions forward.

• Applicants must have native or near-native fluency in professional business English (written and spoken)

• The job requires minimal travel (10-15%) and schedule flexibility to serve global time zones

 

 

 

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Basel. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.