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Job Description
| POSITION SUMMARY |
| Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all outlets. |
| EXAMPLES OF DUTIES |
| ESSENTIAL FUNCTIONS |
| Prepare Starbucks beverages to standards while following health, safety and sanitation guidelines for all products. |
| Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness. |
| Follow store policy and procedures for operational flow at each station. |
| Follow standards for merchandising, stocking, rotating and storing products. |
| Perform cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. |
| Promptly present guest check and accurately process cash, credit card and/or voucher transactions. |
| SUPPORTIVE FUNCTIONS |
| In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. |
| Discover and responds to customer needs. |
| Maintains regular and consistent attendance and punctuality. |
| All other duties assigned by manager. |
| SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES |
| The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. |
| Ability to learn quickly. |
| Ability to understand and carry out oral and written instructions and request clarification when needed. |
| Strong interpersonal skills and the ability to work as part of a team. |
| QUALIFICATION STANDARDS |
| EDUCATION AND EXPERIENCE |
| Any combination of education, training or experience that provides the required knowledge, skills and abilities. |