Job Description
Summary
The Property Manager is responsible for overseeing all daily property operations to ensure strong occupancy, excellent customer service, operational efficiency, and overall property appearance. This role supervises on-site employees, enforces company standards, and ensures guests receive a clean, safe, and positive stay experience. The ideal candidate will have experience in property management or hospitality operations, strong leadership and organizational skills, and the ability to manage guest relations, employee performance, property maintenance coordination, collections, and daily operations in a fast-paced environment.
Responsibilities
- Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
- Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
- Enforce all company standards.
- Assist in marketing efforts, maintaining product quality as expected.
- Verify available rooms and sales, monitor closing reports and employee productivity.
- Verify room cleanliness and readiness-availability to rent out.
- Schedule necessary maintenance on the outside of the property and in the units.
- Ensure all rent and past dues are paid, all efforts are made to collect including late fees.
- Supervise site employees including scheduling, discipline, timecards, training, and task assignment.
- Verify guest satisfaction including great customer service, clean rooms, and work orders being handled in a timely manner.
- Participate in weekly and monthly meetings.
- Other duties as assigned
- Minimum 3 years’ experience as a property manager
- Minimum 3 years’ experience in a supervisory role.
- Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting, and carrying up to 50 pounds.
- Constant face-to-face interactions with customers.
- Ability to multi-task and remain positive in busy working conditions.
- Schedule flexibility including nights and weekends as well as on-call availability and possible travel.
- Comply with the brand and Company uniform and hygiene policies.
- Fun, dynamic environment.
We are an Equal Opportunity Employer committed to creating an inclusive and welcoming workplace for all employees and applicants. We participate in E-Verify to confirm authorization to work in the United States.