Telecom Expense Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Telecom Expense Analyst

Telecom Expense Analyst – Key Skills & Qualifications
Core Responsibilities
• Manage and analyze telecom invoices for voice, data, internet, wireless, and network services
• Validate billing accuracy and identify billing discrepancies, overcharges, and contract compliance issues
• Process telecom invoices and support monthly accruals, forecasting, and budget tracking
• Work with telecom carriers and vendors to resolve billing disputes and service issues
• Maintain telecom inventory records including circuits, wireless devices, and associated services
• Support telecom expense management (TEM) processes and reporting
• Review and reconcile telecom contracts, pricing schedules, and renewals
• Assist with circuit disconnect validation, service audits, and optimization initiatives to reduce cost
• Generate reporting and analytics on telecom spend, trends, and utilization
• Partner with Network, Finance, Procurement, and Accounts Payable teams to ensure accurate billing and payment processes
Technical Skills
• Experience with Telecom Expense Management (TEM) platforms and invoice management systems
• Strong understanding of telecom services including MPLS, DIA, Ethernet, SIP, POTS, wireless, and cloud connectivity
• Knowledge of telecom carrier billing structures and contract terminology
• Proficiency in Microsoft Excel including pivot tables, VLOOKUP/XLOOKUP, formulas, and data analysis
• Experience analyzing large datasets and preparing executive-level reporting
• Familiarity with purchase orders, invoicing workflows, and financial reconciliation processes
• Understanding of telecom inventory management and circuit lifecycle management
• Ability to interpret carrier contracts, tariffs, and service orders
Analytical & Soft Skills
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to manage multiple vendors and priorities simultaneously
• Strong verbal and written communication skills
• Ability to work cross-functionally with technical and non-technical teams
• Experience handling escalations and driving issue resolution with vendors
• Self-motivated with the ability to work independently in a fast-paced environment
Preferred Qualifications
•Ttelecom expense management, telecom billing, or telecom operations experience
• Experience working in large enterprise telecom environments
• Background in networking or telecommunications industry preferred
• Bachelor’s degree in Business, Finance, Telecommunications, Information Systems, or related field preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $76,000 - $127,000 USD