Patient Care Specialist I - Ambulatory

Patient Care Specialist I – Ambulatory
PRN | Martinsville, IN

We offer competitive compensation, schedule flexibility, and opportunities for professional growth within a mission‑driven organization.

As a Patient Care Specialist I – Ambulatory (PCS I) at our Martinsville, Indiana location, you will be an active member of a multidisciplinary treatment team providing direct care to patients in a transitional living addiction recovery environment. This role focuses on continuous patient care, monitoring, interaction, and role modeling while maintaining a safe, positive, supportive, and structured environment for patients entering and participating in ambulatory treatment.

Teammate Benefits

• 18 days Paid Time Off (PTO) and 8 paid holidays
• Variable pay structure based on experience and education
• Defined career pathing through the Residential Aide / Patient Care Specialist Tier Program
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) (eligible locations)
• Access to over 600 free CEU courses
• Discounted tuition opportunities through Capella University
• Schedule flexibility
• Merit‑based increases
• Commitment to Diversity, Equity, and Inclusion

Qualifications

• High school diploma or GED
• Basic computer skills or willingness to learn Microsoft Office (Outlook, Teams, Word)
• Valid driver’s license in the state of employment
• CPR and MANDT certification (training provided and maintained as required)
• Ability to travel locally up to 20%, including patient transportation

Preferred Qualifications

• At least six (6) months of experience working in a behavioral healthcare or substance use treatment setting
• Basic knowledge of addiction and the recovery process

Responsibilities

• Support patient engagement by modeling positive behaviors, encouraging participation, and applying motivational interviewing techniques
• Promote a trauma‑informed, recovery‑oriented environment through calm presence and respectful enforcement of program expectations
• Support AMA prevention and early intervention by monitoring risk indicators and communicating concerns to the treatment team
• Assist with admissions by monitoring new patients for safety, comfort, and orientation; complete required documentation
• Facilitate patient cellphone access in accordance with the Transitional Living Playbook
• Follow all safety, medical, infection control, and security protocols, including searches, drug screen observation, and heat treatments
• Search patient belongings for contraband and manage valuables according to policy
• Monitor patient self‑administration of medications and obtain vital signs as required
• Maintain readiness to respond to medical and behavioral emergencies, including overdose response and Narcan administration
• Ensure timely, accurate documentation in the EHR and facility records, including shift reports and incident documentation
• Facilitate or support patient activities and recovery support groups to encourage engagement
• Support patients in developing essential life and recovery skills through structured activities and encouragement
• Assist with meal planning and grocery organization in alignment with program guidelines
• Support aftercare coordination by gathering and documenting basic follow‑up information
• Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records
• Organize and facilitate store runs and community outings in accordance with established procedures
• Maintain a clean and safe physical environment through routine inspections
• Perform all duties in alignment with CARF standards to support continuous accreditation readiness
• Maintain required training and certifications
• Perform other duties as assigned

Join our team. Start saving lives today.

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.