Job Description
Summary of Busser Position:
The Busser supports wait staff and bartenders to ensure smooth and efficient service. While not the front line of service, strong attention to detail and attentiveness are essential to delight our guests. The Busser serves water, salsa, and tortilla chips upon guest arrival.
Licensing Requirements:
- Valid Food Handlers Certification
Duties & Responsibilities:
- Obtain service area assignment at the beginning of each shift
- Promptly greet guests as they are seated and chips & salsa.
- Clear tables after guests.
- Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area
- Between seating’s promptly clean tabletops, chairs and booths. Check floor/bathrooms and clean as required.
- Respond promptly and appropriately to guest requests, communicating them to the server as needed
- Assist server as needed with food delivery, especially with large parties and during peak periods
- Must maintain a clean and organized service area
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director
Knowledge, Skills, & Abilities:
- Basic knowledge of restaurant service procedures
- Understanding of cleanliness and sanitation standards
- Strong customer service and hospitality skills
- Ability to multitask and efficiently in a fast-paced environment
- Team-oriented with a willingness to assist coworkers as needed
- Ability to clear, clean, and reset tables efficiently
- Ability to carry trays, dishes, and supplies safely
Qualifications:
- Minimum 17 years of age
- Restaurant experience in hospitality environment preferred, but not required
- Must possess strong customer service and interpersonal skills
- Must be authorized to work in the U.S.
Work Environment / Physical Demands:
Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus.
- Must be able to stand and walk for extended periods throughout the duration of the shift
- Must be able to reach, bend, stoop lift and carry up to 60 lbs.
- Exposure to varying temperatures, hot (kitchen) and cold (walk-ins)
Safety & Sanitation Responsibilities:
- Safety & Sanitation Responsibilities: Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep.
What We Offer:
- We interview on the Spot
- Flexible Schedules, Full-time or Part-time
- Competitive Pay & Annual Reviews with Merit Increase Potential
- Tuition Assistance
- Paid Vacation
- Health Insurance
- Free Company provided Shirts or Chef Coats
- Paid Training
- Free Employee Meal during work
- Generous Dining Discounts at Company Owned Restaurants
- Annual Employee Appreciation Event
- Career Development
- Fast track career path opportunities into Management
- Fun place to work with exceptional & diverse Team Members
- An amazing company culture of Familia and Respect
- Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.