Rental Coordinator | Hourly - Ron Tonkin Honda

Ron Tonkin Honda is a renowned dealership dedicated to delivering outstanding customer service and offering a diverse range of top-quality vehicles. We take pride in our commitment to customer satisfaction and our collaborative team environment. We are currently looking for a motivated and customer-focused Rental Agent to join our dynamic team.

As a Rental Agent at Ron Tonkin Honda, you will manage the rental process for our customers, ensuring they have a seamless and enjoyable experience. Your primary responsibilities will include handling rental agreements, ensuring vehicle availability, and providing exceptional customer service.

Why Join the Tonkin Family of Dealerships?

• Family-Owned Culture with a People-First Approach – Be part of a respected organization that values relationships, integrity, and long-term success for both employees and customers.

• Opportunities to Grow and Advance – With multiple dealerships and departments, Tonkin offers clear career paths and the chance to build a long-term future in the automotive industry

• Collaborative, Team-Focused Environment – Work alongside supportive teammates and leadership that encourage development, communication, and shared success

• Competitive Compensation and Benefits – Enjoy strong earning potential along with benefits and incentives designed to reward your hard work and performance

• Reputation for Excellence and Stability – Join a well-established dealership group known for delivering quality service and maintaining a strong presence in the community

 

Rental Agent Job Responsibilities

• Greet customers warmly and assist them with their rental needs
• Explain rental terms and conditions clearly and concisely
• Process rental agreements and ensure all necessary paperwork is completed accurately
• Coordinate vehicle availability and ensure vehicles are clean and ready for rental
• Handle customer inquiries, address concerns, and resolve any issues promptly and professionally
• Maintain accurate records of rental transactions and customer information
• Inspect rental vehicles upon return for any damages and process returns efficiently
• Collaborate with other departments to ensure a smooth customer experience
• Stay up-to-date with company policies, rental procedures, and industry best practices

Schedule: M-F

 

Rental Agent Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Rental Agent Qualifications

• High school diploma or equivalent
• Previous experience in customer service, sales, or rental services preferred
• Strong interpersonal and communication skills
• Detail-oriented with excellent organizational abilities
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient in basic computer skills, including Microsoft Office
• Valid driver’s license with a clean driving record

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen.

 

If you have a passion for customer service and are eager to join a reputable company, we’d love to hear from you. Apply today!