Custodial Supervisor (Federal)

JOB SUMMARY 

The Custodial Supervisor is responsible for leading, training, and supervising custodial staff on a government-operated work site, ensuring cleanliness, safety, and compliance while fostering an inclusive, respectful work environment for all employees, including those with disabilities.

Essential Functions:

• Supervision & Leadership: Oversee custodial staff performing standard or aseptic cleaning and sanitation tasks; assign work based on facility priorities and staffing needs. Training includes the performance of cleaning tasks, including but not limited to dusting, sweeping/vacuuming, trash removal, wet and dry mopping, floor stripping/waxing, restroom cleaning, disinfection, and glass cleaning.

• Training & Compliance: Train staff on proper use of cleaning equipment, chemicals, safety precautions, OSHA regulations, PPE, and disability-inclusive work practices.

• Professionalism/Work Ethic: Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and able to learn from mistakes.

• Inclusive Work Environment: Work with employees of varying abilities and disabilities, ensuring accommodations are provided and that all staff feel valued and supported.

• Global/Intercultural Fluency: Value, respect and learn from diverse cultures, races, ages, gender, sexual orientations, and religions. Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all individuals.

• Teamwork/Collaboration: Work within a team structure and can negotiate and manage conflict.

• Operational Standards: Develop, evaluate, and implement custodial procedures; inspect work to ensure compliance with safety, sanitation, and accessibility standards.

• Resource Management: Identify and recommend equipment, supplies, and materials; maintain inventory and ensure availability.

• Critical Thinking/Problem Solving: Troubleshoot custodial issues, coordinate with contractors, and respond to emergencies. Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.

• Performance Management: Conduct evaluations, progress reviews, and provide feedback; assist in staffing decisions and disciplinary actions.

• Career Management: Identify and articulate skills, strengths, knowledge, and experiences relevant to position desired and career goals as well as identify areas necessary for professional growth.

• Event & Special Needs Support: Prepare facilities for events, manage special cleaning schedules, and handle biohazard or spill situations.

• Digital Technology: Use existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. Demonstrate adaptability to new and emerging technologies.

• Security & Compliance: Maintain site security protocols, ensure compliance with government regulations, and uphold confidentiality requirements.

Competencies:

• Minimum of 6 months to 1 year in custodial supervision or related management role; experience working with diverse abilities and disabilities and in government or public sector settings.
• At least 2 years prior custodian experience required.
• Some experience working with employees of varying degrees of disabilities preferred.
• Position is considered essential personnel and will be required to report to work in inclement weather.
• Must have valid driver’s license and ability to get to job site and to other job sites as needed.

Education and Experience:

• Education: High school diploma or equivalent; preferably in custodial management, education, or related field
• Experience:
  • Minimum of 6 months to 1 year in custodial supervision or related management role; experience working with diverse abilities and disabilities and in government or public sector settings.
  • At least 2 years prior custodian experience required.
  • Some experience working with employees of varying degrees of disabilities preferred.
  • Position is considered essential personnel and will be required to report to work in inclement weather.
  • Must have valid driver’s license and ability to get to job site and to other job sites as needed.
• Skills: Leadership, communication, problem-solving, safety compliance, and ability to work in a security sensitive environment.
• Certifications: CPR, AED, OSHA training, and any relevant custodial or safety certifications
• Security Clearance: Must be able to pass pre-hire screenings such as background and drug screenings and be able to obtain required security access to job site.

Physical Requirements:

• Ability to walk, stand, and lift equipment up to (75) pounds with assistance over 50 pounds and always using a lifting belt correctly; work in varied environments including indoor and outdoor government facilities.
• Must be able to interact with employees of varying disabilities in a respectful and accommodating manner.

This role is critical to maintaining a safe, clean, and inclusive work environment on government sites, with a strong emphasis on compliance, security, and employee support. This role is critical to maintaining safe, clean, and accessible facilities while fostering a supportive, inclusive work environment for all custodial staff.