Conference and Events Operations Manager (Full-Time)
Job Description
Beyond Hospitality, It's Make of the Stay at DoubleTree by Hilton Perth Waterfront.
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
Welcome to A World of Opportunities
Why do we love working here? Because it’s more than just a workplace — it’s a place to grow.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards
Personal Development programmes are designed to support you at every step of your career, with our own Learning and Development Manager based at the hotel.
Uniform provided and laundered
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Complimentary fresh and healthy meals when on-duty catering
Team Member Referral Program – offered at a rate of $100 per successful referral
25% off Food and Beverages (subject to individual outlets)
A chance to unlock your great wellness benefit with Fitness Passport
Modern and inclusive Team Member areas
Recognition non-stop all year long!
Responsibilities
Oversee the successful execution of all catering and event operations within the hotel, ensuring exceptional service delivery and operational efficiency
Coordinate and manage all event operations requirements from planning through to event completion, including setup, service flow and post-event follow-up
Lead, motivate and support the Catering & Events Operations team to deliver memorable guest experiences aligned with Hilton brand standards
Handle guest feedback, special requests and operational challenges promptly and professionally
Assist with rostering, labour control and cost management to maximise productivity while maintaining service excellence
Ensure compliance with Hilton brand standards, workplace health & safety procedures and food safety regulations
About You:
Have a minimum of 12 months full Australian Working Rights (sponsorship is not offered)
Previous experience as a Catering & Events Operations Manager or Assistant Catering & Events Manager for a minimum of 1 year, or at least 3 years’ experience in a Supervisory role within hospitality or events operations
A natural leader who thrives in a fast-paced environment and knows how to bring a team together to deliver exceptional events and guest experiences
Master of multitasking — able to handle multiple events, operational priorities and deadlines with confidence and ease!
A people person with outstanding communication skills and the ability to build strong relationships with guests, clients and internal teams
Detail-oriented with a passion for creating seamless and memorable event experiences from planning through execution
Solutions-focused, proactive and calm under pressure — no challenge is too big!
Previous experience with banquet, catering, conference or large-scale event operations would be highly advantageous
Have full Australian Working rights (sponsorship is not offered)
Physically based in the Perth Metropolitan Area or willing to relocate (no relocation allowance is provided)
We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email [email protected] if you have any questions regarding the job opportunity.