Patient Services Coordinator (37460)

Join The Care Team as a Patient Services Coordinator and play a vital role in supporting compassionate hospice care behind the scenes. We are seeking an organized and detail-oriented professional to help coordinate schedules, support clinical operations, and ensure patients, families, and care teams experience seamless communication and exceptional service throughout the hospice journey.

Schedule & Coverage
• Standard operating hours are Monday through Friday, 8:00 AM to 4:30 PM
 • Assigned coverage area determined by branch needs and patient census

What We Offer
 • Key operational role supporting hospice patient care
 • Collaborative team environment
 • Mission-driven hospice organization

We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• Career Path Program with opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage

Key Responsibilities
 • Assign evaluation, admission, and routine visits
 • Process rescheduled, missed, and reassigned visits
 • Run and review scheduling and visit reports
 • Verify visit documentation and clinical notes
 • Ensure unscheduled visits are addressed in a timely manner
 • Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)

 

Qualifications
 • Healthcare scheduling or coordination experience preferred
 • Strong organizational and multitasking skills
 • Experience using HCHB (Homecare Homebase) preferred

 

Field Role Requirements
 • Active driver’s license
 • Ability to pass a criminal background check
 • Ability to pass a Motor Vehicle Record (MVR) check
 • Current TB testing in accordance with agency policy
 • Current CPR certification as required for the role