Job Description
Come join the TOTO USA Family!
The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.
TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.
Perks of the job,
· Excellent benefit package which includes medical, dental, vision, and life insurance.
· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation
· Collaborative, dynamic work environment within a fast-paced awesome company
MAJOR FUNCTION:
Performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s).
TOOLS AND EQUIPMENT:
May include, but not limited to: PIT (gas or electric), banding tools, pallet jacks, both hand held and lift mounted scanners, hammers, crowbars, bolt cutters, shrink wrapping equipment, measuring devices, precision measuring devices, calibrated inspection jigs, basic hand tools such as: ratchets/sockets, torque wrench, adjustable wrench, box cutters, cardboard tape guns, latex and/or cotton knit gloves, calculators, hand held radios, computers, and printers. PIT may be Sit down, Reach, order picker, sweeper, walk behind, platform, stock chaser, and/or other PIT as assigned.
MATERIALS:
May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs repairs on Washlets, Neorest, or other bidet products.
- Follows all facility policies and procedures, including, but not limited to the employee handbook.
- Must locate, read, understand, and follow SOP’s, SIP’s, and/or Wo’s.
- Performs duties outlined in work instructions such as SOP’s/SIP’s.
- May work with raw materials in the process.
- Assembles/Inspects various parts in accordance to SOPs/SIP’s.
- Maintains accurate count as appropriate in process.
- Performs quality checks during process as outlined in SOP/SIP.
- Handles raw material(s) and product(s) according to SOP/SIP manually or with the assistance of moving equipment. process improvements for productivity, safety, etc.
- Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations.
- Assists with training personnel as needed.
- Performs other duties as assigned.
- Actively contributes to continuous improvement within their area as well as plant wide.
EDUCATION AND EXPERIENCE:
High school diploma, GED or equivalent with a minimum of 6 months factory repair related experience. Must be mechanical capability. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures.
Regardless of position or title, all TOTO employees are expected to provide the highest level of customer service and kindness for the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.