Program Manager - Aspen Victim Advocacy Services

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Program Manager?

The Program Manager for the Aspen Victim Advocacy Services Center provides supervision, direction, and support to assigned staff and volunteers. They will coordinate projects and activities to help strengthen and extend selected public or private programs and projects. The Program Manager will also maintain accurate and up to date data collection per agency policy, WAC requirements and contracted obligations. Additionally, the Program Manager will ensure client files meet agency, WAC, and contract requirements and the program meets all accreditation standards, compliance requirements, RCW's and WAC's. The Program Manager will oversee services assuring staff and volunteers are well trained and educated on policies, procedures, standards, and applicable contracts. The ideal candidate will have have grant writing experience and extensive experience working in a crime victims, domestic violence, or sexual assault program. Although the Program Manager has primarily a Monday-Friday day shift schedule, they must also be available for after-hours emergency calls and shift coverage when necessary.  

Comprehensive Healthcare’s Aspen Victim Advocacy Services in Yakima are located inside Comprehensive Healthcare’s Yakima Center. Our location offers a safe space for individuals who are survivors of violent crimes such as sexual assault to come and receive services. Aspen Victim Advocacy Services is also here to serve those who have been harmed as a result of crimes such as assault, robbery, child abuse, identity theft, arson, kidnapping, hate crimes, and human trafficking.

Aspen of Yakima serves both primary (to whom the violence was directed) and secondary (other concerned parties such as families & friends) victims of intimate partner domestic violence and sexual assault. We respond to the emotional needs of crime victims, and help them and their families stabilize their lives after victimization.

Aspen is able to provide services for other crimes through the Aspen Crime Victim Service Center (CVSC), also located in Yakima. The CVSC provides crime victim services for both Kittitas and Yakima Counties. Crime Victim Services include, but are not limited to, non-intimate partner domestic violence, burglary, assault, trafficking, and identity theft.

Program Manager duties may include:

• Provides direction, supervision, coaching, training and regular performance feedback to build employee skills and support progress toward goals.

• Effectively and legally interviews applicants and makes appropriate staff selections

• Creates training and development plans to support new employees to be successful

• Completes performance evaluations in a timely and thorough manner.

• Assists with the development of the team budget and monitors budget throughout the year

• Monitors program plan adherence to ensure quality service delivery

• Collaborates with the Human Resources Department on hiring, retention and progressive discipline issues

• Communicates relevant matters to direct reports timely and effectively

Qualifications:

• Bachelor’s degree in social services and at least 2 years of program leadership and personnel management experience relevant to domestic violence and/or sexual assault
• Must have knowledge of sexual assault and general crimes issues, and businesses administration
• Sexual Assault Accreditation standards for experience and training:
  • 30-hour OCVA-approved initial sexual assault core advocacy training
  • Ten (10) hours of general management training
  • Two (2) years of relevant experience
• Domestic violence standards outlined in WAC 388-61A. 1080 & 1090:
  • WAC 388-61A-1080 details the initial and continuing training requirements for staff and volunteers of domestic violence programs
  • WAC 388-61A-1090 supervisors of staff providing supportive services to domestic violence clients must have the following minimum experience and training requirements prior to being hired as a supervisor:
    1. At least two years of experience providing advocacy to victims of domestic violence within a domestic violence program; and
    2. A minimum of fifty hours of training on domestic violence issues and advocacy within three years prior to being hired as a supervisor
• Must have valid driver's license, vehicle liability insurance, and a minimum of two years of safe driving experience
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.

What Comprehensive Healthcare Can Offer You
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
• Clinical supervision toward licensure, if applicable

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Tuition reimbursement program to support employees pursuing additional education
• Employer-funded student loan repayment assistance

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.