Job Description
This is your chance to play a key role in building and shaping the Food & Beverage department at the Radisson Cedar Rapids as a valued member of the hotel’s leadership team. The Food & Beverage Supervisor will have a direct impact on service culture, operational excellence, and team development while helping elevate the overall guest experience.
Job Summary
The Food & Beverage Supervisor oversees Front of House operations for the hotel’s Food & Beverage department, including the restaurant, bar, and banquet services. This role ensures labor and quality standards are consistently upheld, supports a positive and inclusive work environment, and delivers exceptional guest service while administering company and brand policies and procedures.
Essential Duties & Responsibilities
- Oversee all day-to-day operational activities of the Food & Beverage department
- Provide leadership and supervision for wait staff, bartenders, banquet staff, and other Front of House team members
- Interview, select, onboard, and set pay rates for team members; provide coaching and discipline; investigate complaints; and make formal termination recommendations
- Build strong personal connections with guests, clients, and community organizations to encourage guest loyalty and repeat business
- Lead recruitment, orientation, training, scheduling, performance management, and team member relations initiatives
- Maintain the knowledge, skills, and abilities necessary to perform any position within the department
- Assist in preparing the annual department budget and operational forecasts
- Analyze department financial performance by comparing actual results to planned performance and initiating corrective actions
- Support and uphold product and service quality standards by investigating service issues and implementing corrective actions
- Manage ordering, receiving, storage, and inventory of all Food & Beverage-related products
- Assist with monitoring procedures for control of supplies, keys, cash handling, and credit transactions
- Ensure departmental reporting is completed accurately and on time
- Assist with enforcing safety procedures to protect guests and team members
- Stay current on industry trends and local market activities
- Perform additional responsibilities as assigned by hotel leadership
What We’re Looking For
- Proven leadership experience in hotel or restaurant Food & Beverage operations
- Strong organizational, financial, and interpersonal skills
- A hands-on, service-driven leader who thrives in building teams and processes
- Ability to lead with professionalism, accountability, and hospitality-focused excellence
Why Join Us?
- Be part of the leadership team and help build and shape the department’s future
- Growth-oriented environment with development opportunities
- Competitive compensation and benefits
- A culture that values collaboration, innovation, and exceptional guest service
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Strong leadership and a professional image
- Conduct work-related functions in a professional manner??