Job Description
Summary
The Facilities Technician is responsible for providing technical assistance, troubleshooting and operational support to ensure the efficient fucntioning facility system and infrastructure. The role supports the Facilities Engineer/Manager in maintaining utilities and building system in compliance with safety, environmental and regulatory standard.
Detailed Description
a. Technical Support & Troubleshooting
• Provide first-line technical response for facility-related issues (HVAC, electrical systems, compressed dry air, RODI water, wwtp, plumbing, fire protection).
• Perform troubleshooting of mechanical and electrical faults and escalate complex issues to engineers or vendors.
• Assist in emergency repairs, power failures, water leaks, or other critical facility incidents.
b. Monitoring & Inspections
• Carry out daily rounds of utility rooms, production support areas, and warehouse environments.
• Monitor temperature, humidity, and system pressures to ensure stability.
• Report abnormalities and potential risks immediately to the Facilities Engineer/Manager.
c. Compliance & Safety
• Ensure work practices comply with company safety standards, OSHA, FM Global, ISO 13485, and local Malaysian regulations.
• Support pest control, housekeeping, and safety checks as defined in site SOPs.
d. Documentation & Reporting
• Complete daily checklists, and maintenance records accurately.
• Maintain filing of work orders, inspection forms, and calibration certificates.
f. Coordination & Vendor Support
• Provide technical support during vendor maintenance, calibration, or project work.
• Escort contractors and verify completion of jobs according to safety and quality requirements.
• Coordinate with Procurement and QA for vendor qualification or documentation review when needed.
Knowledge/Skills/Competencies
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Technical Knowledge:
• Basic principles of mechanical, electrical, and building utilities.
• Awareness of HVAC operation, electrical safety, CDA/DI water systems, and fire safety equipment.
• Skills:
• Hands-on troubleshooting and repair of basic facility issues.
• Ability to follow SOPs, work instructions, and safety guidelines.
• Computer literacy for MS Office and maintenance reporting systems.
• Competencies -
Possess A4 (electrical chargeman) competency/certification. This is a must requirement.
• Detail-oriented, reliable, and responsive under pressure.
• Effective communication and teamwork across departments.
• Strong safety mindset and compliance focus.
Physical Demands
- Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
- Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
- Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds.
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.