Job Description
Division/Department: Special Events
Job Title: Special Events Associate
Reports To: Co-reports to Marking Assistant Manager and Special Events Manager
Type of Position: Non-Exempt / Hourly
Classification: Seasonal / Temporary
Location: Bryson City, NC & Whittier, NC
Compensation: $11.00 -15.00 DOE
Job Summary: The Special Events Associate is an on-call role designed for employees who assist with the planning, preparation, execution, and breakdown of all special events hosted by the Great Smoky Mountains Railroad. This position plays a key operational role in ensuring events are organized, efficient, and executed to a high standard both onboard the train and on the ground.
Essential Duties and Responsibilities:
- Assist with inventory, organization, and maintenance of special events supplies, costumes, props, and equipment.
- Support event setup and tear-down, including staging, loading/unloading materials, and preparing train cars and ground locations.
- Running onboard event experiences and ground operations during special events.
- Support as needed throughout event execution.
- Help troubleshoot and resolve operational issues in real time during events.
- Assist with post-event breakdown, cleaning, and restocking of materials.
- Support training days, rehearsals, and pre-event preparation when required.
- Other duties as requested by GSMR and AHR.
Work Environment:
- Will vary depending on event including but no limited to onboard the train or event grounds.
- Exposure to all weather conditions both day and night.
- At GSMR we value teamwork and foster a supportive work environment.
Education, Skill, and Work Requirements:
- Strong reliability and dependability; ability to work independently when needed.
- Flexible availability, including evenings, weekends, and holidays.
- Comfortable working in fast-paced, high-energy environments.
- Ability to work both onboard moving trains and in outdoor conditions.
- Willingness to take directions from multiple supervisors and work as part of a team.
- Strong communication skills and a positive, professional attitude.