Job Description
Division/Department: Special Events
Job Title: Special Events Intern
Reports To: Special Events & Entertainment Manager
Type of position: Non-Exempt / Hourly
Employee Classification: Seasonal (Now to the conclusion of Polar Express)
Location: Bryson City, NC
Compensation: $14-16/hour
Job Summary: The Special Event Intern will be working closely with the Special Events & Entertainment Manager to gain valuable “on the job” experience! This is a dynamic learn on the job setting. We will provide ample opportunities to sharpen your skill set by hands on training from the department manager & team. If you’re looking for a well-rounded opportunity that will expose you to event and entertainment planning this is a perfect fit! We are looking for a committed new member of our team to help execute the vision of the department while learning what it takes to make the magic of a large event happen in real time. We offer a stable part-time weekly schedule for the remaining event season but do require maximum flexibility during the operation of an event, including The Polar Express. This is a paid part-time seasonal role with ongoing opportunities. Work availability of 2 to 3 days a week is a requirement with the understanding more hours will be required during events, including evenings, weekends, and holidays. We are a tourism focused company and being able to work in Holiday Seasons is an essential function of the role.
Essential Duties and Responsibilities:
- Large event preparation and implementation.
- Leadership ability and a calm “make it happen” mindset with a continued willingness to learn.
- Keeping accurate financial & transactional records when applicable.
- Maintain department and supply inventory.
- Departmental ordering with minor shipping and receiving.
- Assist HR with event recruitment.
- Direct customer service and hospitality.
- Organization and coordination of event-specific materials.
- Work with other departments as part of a team to provide passengers/guests with positive memories.
- Other duties as requested.
Work Environment:
- Work primarily in an office setting with some time allotted for warehouse days, outside event sites, and/or light travel.
- Work on and off the train in varied terrain in all weather during both daylight and dark hours during event operations.
- Varied schedule throughout the year dictated by school schedule or train schedule.
Education, Skill, and Work Experience Requirements:
- Enrolled or recently graduated from Western Carolina University, other universities or college is preferred but not required.
- Basic knowledge of Microsoft OS.
- Strong understanding of excel, word and creative digital work such as Canva.
- Strong interpersonal skills including proper in person, phone, and digital etiquette (such as emails, text messages etc.)
- The ability to understand when to properly delegate a task, escalate it to management or take personal action.
- Ability to lift 50 lbs.
- Must be able to ride and walk/move comfortably throughout a moving train.
- Must possess organizational skills with the ability to multi-task while prioritizing workload with a practical, flexible, and innovative approach to work and school.
- Ability to communicate effectively in both written and spoken English.
- Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
- Fairly open schedule during weekends and holidays (only during operating events)
- Must be able to pass a background check.
- Valid Driver License required.