Birthday Party Coordinator

Let's party! The birthday party coordinator coordinates and facilitates all Plymouth YMCA’s youth birthday parties. S/he communicates schedules, and gets support from the Senior Program Director and branch staff to provide friendly, courteous, and prompt service to all members, clients, and volunteers of the Y. S/he will accept and display the values of caring, honesty, respect, and responsibility.

PROGRAM/DEPARTMENT RESPONSIBILITIES:

• Birthday Parties
  • Assist in organizing, implementing, and promoting assigned programs, special events, and birthday parties.
  • Be informed of all current and/or upcoming programs and special events in order to interpret opportunities for birthday parties, in terms of dates, locations, staff needed, etc.
  • Communicate and market birthday party opportunities to all members, guests, participants and community members
  • Train each new program assistant by doing at least two birthday parties with them, one where they will assist you, and one where you will assist them
  • Adhere to YMCA emergency birthday party and general procedures, including notification of appropriate staff person(s).
  • Communicate with the Senior Program Director, Membership Director, Aquatics Coordinator, and the front desk to ensure everyone is aware of any parties occurring in the building
  • Ensure all requests, comments, and/or complaints are immediately addressed by you, and referred to your supervisor.
  • Survey birthday party participants and program staff after each birthday to continually improve upon services.
• Birthday Party Planning and Implementation
  • Work with branch program staff and Senior Program Director to effectively lead birthday party
  • Develop and approve ideas for birthday parties
  • Input all birthday parties into Salesforce in a timely manner
  • Oversee overall implementation of birthday parties, from the input, POS, interaction with party, staff training, flow of day, set up and cleanup
  • Will inform supervisor of any supplies needed
  • Be informed of all current and upcoming programs, participant and financial goals
  • Cross sell programming, events, and birthday parties.