
National Account Coordination Manager - Retail |Long Island, NY
Job Description
As the National Account Coordination Manager (NAC Manager), you’ll lead the National Account Coordinator (NAC) team—the group that keeps our national and strategic retail accounts running smoothly day to day. This team owns the behind-the-scenes work that helps Sales stay focused on customers: onboarding new accounts, keeping item and price data accurate, pulling reports, and jumping on issues before they become bigger problems.
In this role, you’ll manage a team of 8–12 coordinators, setting clear priorities, service expectations, and rhythms for execution. You’ll work closely with the Sales team – as well as Customer Experience, Purchasing, Accounting/AR, Warehouse Ops, and IT to remove roadblocks, keep information flowing, and deliver a consistent customer experience.