Director of People and Culture

• Oversee the full team member experience, including recruitment, onboarding, employee housing, learning and development, engagement, performance management, and offboarding.
• Collaborate with the Executive Leadership Team to develop and execute People & Culture strategies and initiatives aligned with organizational goals.
• Responsible for the relevant and timely implementation of leadership development programs, departmental training, onboarding experiences, employee engagement initiatives, and performance management processes;establishmetrics to measure effectiveness and outcomes.
• Advise leaders on employee relations, performance management, and workplace concerns, supporting team effectiveness while minimizing organizational risk.
• Lead the recruitment function, ensuring the timely hiring of high-quality leadership and seasonal talent while cultivating strong pipeline partnerships with universities, culinary institutes, and other industry organizations.
• Manage relationships with visa agencies and program sponsors supporting seasonal international team members, including J-1, H-2B, and TN visa programs.
• Oversee employee housing operations and allocation processes, ensuring housing resources are prioritized based on business needs in partnership with the executive team.
• Oversee transportation logistics and shuttle operations for international team members residing in employee housing.
• Consult on all aspects of the workers’ compensation program, including investigations, reporting, claims management, and risk mitigation.
• Partner closely with Payroll and Finance to ensure accurate and effective administration of compensation and benefits programs.
• Evaluate, implement, and optimize HR technology and systems to ensure efficient operations, data integrity, compliance, and an exceptional team member experience.

 Supportive Functions and Responsibilities

• Display Paws Up Montana values and standards.
• Always demonstrate professionalism and hospitality to guests and team members.
• Handle guest transactions legally, ethically, and confidentially.
• Maintain a favorable working relationship with all team members to foster and promote a positive working environment.
• Always maintain a clean and neat appearance.
• Perform work in a safe and high-quality manner.

Educational, Experience, Licensure Required

• Eight or more years of leadership experience. 
• HR certification such as SHRM-CP or SHRM-SCP preferred.
• Knowledge of world class hospitality and service management preferred.
• Current driver’s license with two years driving experience