Floating Deli Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

 

Does not supervise associates on a regular basis.

 

Consistently work to provide fast, friendly, helpful and efficient customer service at all times.

 

Responsible for proper handling and merchandising of all deli products according to company policy.

 

Display and express a complete knowledge of all deli products to the customer.

 

Responsible for smiling, making eye contact and thanking customer upon fulfilling customer’s request.

 

Responsible for sampling and suggestive selling. End each customer transaction with a “Thank You”.

 

Maintain a neat, clean and organized workstation, according to 5S standards, at all times.

 

Manage the Deli Operation of the retail unit to include associate scheduling, training and other administrative duties.

 

Responsible for achieving all budgeted financial figures for the department as stipulated in the store profit plan (i.e.: budgeted sales, gross profit and shrink levels).

 

Responsible for all merchandising of Deli foods (i.e.: inventory levels, shelf allotment, displays and sale items).

 

Prepare in-store made Prepared Food programs.

 

Prepare chickens and side orders for Roaster Chicken program.

 

Responsible for ordering and inventory control of deli products (i.e.: product levels, rotation, codes and damages).

 

Ensure that all corporate and state sanitation policies and procedures are followed.

 

Ensure that all customer special orders are accurately and efficiently filled (i.e.: deli meat platters and vegetable platters).

 

Ensure that a high level of customer courtesy and service is maintained at all times within the Deli Department.

 

Control shrink through adherence to related policies and procedures.

 

Perform other related duties as assigned by management and adhere to all Company policies and procedures.