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Job Description

Job Duties

  • Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
  • Assist guests with identifying and assessing needs/issues and developing a flexible plan of action to ensure basic requirements are met; may relate to housing, food, health, legal, financial, and other needs
  • Follow up on crisis support by referring to various community and other services to ensure a safe and supportive environment for all
  • Provide other related on-site services
  • Complete required records and maintain statistical data 
  • Support others in the shelter who are in need of assistance
  • Provide assistance for new staff 
  • Job duties are complex and may have a few disagreeable factors
  • Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
  • Responsible for complying with and contributing to all aspects of health and safety program 

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Shelter Case Worker at Lookout Housing and Health Society | Renata