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Technical Services Field Representative I 1 1

Bridgeview, ILPosted Today

Job Description

  • Responsible for managing the quality of product being produced daily.
  • Works closely and communicates regularly with Technical Services Supervisor and Managers, Operations, Dispatch and Customer Service.
  • Ensures non-conformance and other quality performance reports are completed accurately and in a timely fashion.
  • Provides support to Process Owners to measure, document and track specific actual performance in the areas of quality, efficiency and customer service.
  • Enters data from contract field technicians in appropriate systems. Enters results from third-party laboratories into Quadrel.
  • Uses the Command system to retrieve ticket, batch, customer, and other information as required.
  • Assists Technical Support Manager and Technical Services Field Supervisor and Manager with Performance reporting and Special Projects.
  • Files reports, inspection results, lab certifications, general office duties, etc.
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    Technical Services Field Representative I 1 1 at Votorantim Cimentos North America | Renata