Job Description
The Sweet Shack Server is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards.
Key Responsibilities:
· Prepare and serve freshly made menu items following established recipes and quality standards
· Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner
· Maintain high standards of food presentation, portioning, and taste
· Operate point-of-sale (POS) systems accurately and efficiently
· Follow all food safety, sanitation, and hygiene guidelines at all times
· Maintain a clean, organized, and well-stocked workstation
· Communicate effectively with kitchen and team members to ensure smooth service flow
· Assist with opening, closing, and restocking duties as assigned
Food Quality Expectations:
· Attention to detail in plating, wrapping, and overall guest experience
· Pride in serving food you’d be happy to eat yourself
Qualifications:
· Must be 21
· Previous food service or hospitality experience preferred
· Food handler certification (or willingness to obtain)
· Ability to work efficiently in a fast-paced environment
· Strong communication and teamwork skills
· Commitment to cleanliness, quality, and guest satisfaction
Physical Requirements:
· Ability to stand for extended periods
· Ability to lift, carry, push, pull up to 50 lbs
· Comfortable working around hot equipment and food preparation areas