Recovery Support Assistant

Jamestown Salish Seasons (JSS) is seeking compassionate, dependable, and recovery-oriented Recovery Support Assistants (RSAs) to join our 16-bed voluntary residential behavioral health treatment facility. This is an opportunity to make a meaningful difference by supporting individuals experiencing behavioral health crises in a safe, welcoming, trauma-informed, and culturally grounded healing environment.

As a Recovery Support Assistant, you will be a consistent and supportive presence for residents, helping maintain a therapeutic milieu through safety monitoring, relationship-based support, daily living assistance, and operational support. You will work alongside an interdisciplinary team dedicated to promoting dignity, emotional safety, recovery, and holistic wellness.

Schedule

Full-Time | Fixed Panama 12-Hour Shifts

Enjoy a predictable, repeating schedule that provides excellent work-life balance and extended time off.

Panama Rotation

• 2 shifts on

• 2 shifts off

• 3 shifts on

• 2 shifts off

• 2 shifts on

• 3 shifts off

• Repeating rotation

Shift Options

• Day Shift: 7:00 AM – 7:00 PM

• Night Shift: 7:00 PM – 7:00 AM

This position supports our 24/7 residential behavioral health program, including weekdays, weekends, and holidays, while providing a consistent schedule and concentrated days off.

Essential Functions

Resident Safety & Healing Environment

• Conduct regular, documented resident safety checks and maintain environmental awareness to support a safe and secure healing setting.

• Provide a calm, supportive, and visible presence within the therapeutic milieu.

• Utilize verbal de-escalation, redirection, and trauma-informed engagement techniques to support emotional regulation and resident safety.

• Participate in resident safety holds only when necessary for immediate protection and in accordance with approved training, protocols, and supervision.

Resident Support & Engagement

• Support residents with daily living activities and general day-to-day needs within the program environment.

• Facilitate and participate in resident leisure, recreation, and recovery-oriented activities such as games, wellness groups, and community-based outings.

• Provide safe transportation for residents to appointments, approved activities, or other program-related needs as assigned.

• Encourage respectful participation, engagement, and relationship-building within the therapeutic milieu.

Operational & Facility Support

• Assist with meal service, laundry support, room readiness, and upkeep of resident and common areas.

• Support a clean, welcoming, and organized environment that reinforces dignity and recovery.

• Assist with medication room workflow support (including stocking, organization, and escorting residents) but do not prepare, handle, or administer medications.

• Perform non-licensed operational duties as directed by the Recovery Support Lead, nursing staff, or JSS leadership.

Documentation & Team Collaboration

• Accurately document safety checks, significant resident interactions, incidents, and other required observations according to policy.

• Collaborate closely with the Recovery Support Lead and broader multidisciplinary care team.

• Participate in shift handoff communication and timely reporting of safety or resident concerns.

• Support consistent implementation of program routines, expectations, and healing environment standards.

Minimum Qualifications

• High School Diploma or equivalent.

• CPR/First Aid Certification and Washington State Food Handler Card (or ability to obtain within onboarding timelines).

• Valid driver's license and ability to travel locally and regionally as needed.

• Successfully pass a criminal background investigation.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Ability to remain calm, professional, and supportive in high-stress situations.

• Ability to support individuals experiencing behavioral health challenges and emotional distress using non-clinical, trauma-informed, and recovery-oriented approaches.

• Strong verbal communication and interpersonal skills, including the ability to engage individuals in a respectful, non-judgmental manner.

• Ability to build rapport, maintain therapeutic boundaries, and foster trust.

• Ability to support a safe, structured, and emotionally supportive therapeutic milieu.

• Understanding of the emotional demands of behavioral health work, with a demonstrated commitment to personal wellness and resilience.

• Ability to work respectfully and effectively with individuals from diverse cultural, social, tribal, underserved, and lived-experience backgrounds.

• Ability to support culturally respectful practices and environments.

• Ability to maintain confidentiality in accordance with HIPAA and 42 CFR Part 2.

• Ability to document services clearly, accurately, and timely.

• Demonstrated professionalism, reliability, ethical conduct, and accountability.

• Ability to work effectively within a team-based clinical environment.

Cultural Competencies

At Jamestown Salish Seasons, we value culturally responsive care that honors Jamestown traditions, community, and holistic wellness. Team members are expected to:

• Support a culturally respectful, community-centered healing environment that honors Jamestown's traditions, values, and holistic wellness philosophy.

• Use culturally responsive and recovery-oriented language that reinforces dignity, belonging, and whole-person wellness in alignment with the mission of Jamestown Salish Seasons.

Preferred Qualifications

• Six (6) months to one (1) year of experience in behavioral health, residential care, direct support, hospitality, peer support, human services, or other relationship-based service environments.

• American Indian/Alaska Native hiring preferences apply.

Physical Requirements & Working Conditions

• Work is performed in a residential behavioral health setting.

• Leadership support, team collaboration, and routine debriefing practices are incorporated to support staff wellness and resilience in this emotionally demanding environment.

• Requires regular interaction with residents and staff while maintaining a professional and respectful environment.

• Requires regular walking, standing, environmental monitoring, and active engagement throughout the facility.

• May require response to urgent resident support and safety situations consistent with role training and program expectations.

• Must be able to lift, push, and carry up to 25 pounds unassisted.

• Must be able to withstand prolonged standing, sitting, walking, bending, climbing, squatting, and twisting without restriction.

• Requires eye/hand coordination and manual dexterity, including the ability to distinguish letters, numbers, and symbols.

Why Join Jamestown Salish Seasons?

At Jamestown Salish Seasons, you'll be part of a compassionate team committed to transforming lives through recovery, respect, and culturally grounded care. We offer competitive pay, outstanding benefits, a predictable schedule, and the opportunity to make a lasting impact every day.

If you're passionate about helping others and want to be part of a team where compassion, respect, and recovery come first, we'd love to hear from you. Apply today!