Technical Support Associate

A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail.

Tasks and Responsibilities:

· Customer Support — Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.

· Problem Solving — Diagnose and resolve technical hardware and software issues.

· Applications Knowledge — Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.

· High school diploma

· Minimal call center experience

· Minimum 2 year technical experience and/or technical degree

If you want to know more and apply, please connect with:

Niraj Singh

niraj.singh(at)collabera.com

973-939-0172 

https://www.linkedin.com/in/nirajsinghcollabera