Dispatcher - Hotel Housekeeping

Overview To ensure maximum guest service is achieved through the dispatch of guest calls to housekeeping staff, callbacks and tracking of calls. Responsibilities • Disperses information to housekeeping staff Team Members by radio on a situation basis. • Maintains a guest dispatcher log, written or by use of a computer. Reads posted orders to ascertain personnel requirements and post assignment information on dispatch board. Compiles and records data for dispatch. Calling guests back to ensure guest satisfaction. • Responsible for checking and reporting safety hazards. • Ensures the safety and security of all guests and Team Members. • Administrative duties such as filing, copying, faxing and departmental distribution. • Other duties as assigned. Qualifications A high school diploma or GED equivalent. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work. Posted Salary Range USD $11.00 - USD $11.00 /Hr. Tipped Position This position does not earn tips

A high school diploma or GED equivalent. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work.

• Disperses information to housekeeping staff Team Members by radio on a situation basis. • Maintains a guest dispatcher log, written or by use of a computer. Reads posted orders to ascertain personnel requirements and post assignment information on dispatch board. Compiles and records data for dispatch. Calling guests back to ensure guest satisfaction. • Responsible for checking and reporting safety hazards. • Ensures the safety and security of all guests and Team Members. • Administrative duties such as filing, copying, faxing and departmental distribution. • Other duties as assigned.