Department:
Nursing
Overall Purpose of the Position:
The Medical Assistant is responsible for assisting the provider and/or nursing staff with all aspects of patient care.
Major Job Responsibilities:
Percentage:
1. Able to process patients for examination by the provider by obtaining vital signs and history. Documents the encounter in the EMR. Assists provider/nursing staff with procedures and treatments as necessary.
2. Gives injections, administers oral medications, and performs limited treatments as indicated by, and under the supervision of the provider.
40%
3. Assists in preparing information for patient appointments; such as labs, hospital reports, referrals and notes. Able to complete office forms and documents.
4. Assist in the maintenance of electronic medical record (EMR). Scans documents as required.
20%
5. Keeps all treatment areas and nurse’s stations neat and clean at all times; orders all medical and clerical supplies and keeps the office stocked within designated par levels; cleans and prepares instruments for sterilization as necessary.
20%
6. Answers incoming phone calls and transfers the calls as needed. Takes prescription (RX) messages, identifies and verifies information needed to schedule appointment requests. Assist with follow appointments or referrals.
5%
7. Works to help our patients and family members have a good experience. Takes initiative in problem solving, maintains confidentiality of patient and company information, and interacts with patients, co-workers, and management in a courteous and respectful manner.
5%
8. All other miscellaneous responsibilities and duties as assigned.
5%
9. Demonstrates quality work, completes assignments on a timely basis, and makes decisions within limits of authority. Adheres to all company policies and procedures.
2.5%
10. Maintains time and attendance standards consistent with company policy.
2.5%
Minimum Qualifications:
Education/Experience:
High school diploma or equivalent required. Graduation from a nine-month Medical Assistant course required. CPR/BLS Card required
Skills/Knowledge:
Must be able to manage multiple tasks at the same time; possesses strong telephone skills
Desired/Preferred Qualifications:
Demonstrates effective communication and telephone skills; computer literacy preferred.
Equipment Use:
Personal computer, multi-line telephone, fax machine/copier, Medical equipment – i.e. BP cuff, pulse oximetry, EKG machine, glucometer, wheelchair.
Characteristics:
Physically fit to perform the duties of the position; Willingly participates as a member of the nursing team; possesses effective organizational skills and maintains a “can-do” attitude.
Environmental Factors:
Walking (85%); sitting (15%); lifts 25 lbs. with occasional heavier loads.
Hourly Rate:
MA starting @ $23.72 / CA starting @ $19.58; based on experience