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Per Diem - Customer Service Specialist - Urgent Care
MIDDLETOWN, NY, USPosted 5 months ago
onsite
Job Description
Location: Middletown, NY (Union/Grand locations)
Hours - Per Diem flexible hours
Rate of pay: $22.00 per hour
OVERVIEW OF PRIMARY RESPONSIBILITES:
Responsible for answering phones, keeping workspace, folders, and charts organized, and assisting clients with registration.
PRIMARY FUNCTIONS:
Be customer focused, able to multi-task in a high volume community counseling center
Answering phones, taking messages, and scheduling client appointments
Setting up charts, filing, archiving, purging charts, and billing for medical services visits
Registering new clients for services
Perform other duties as assigned
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:
Assignments may be determined at a future date
QUALIFICATIONS AND ATTRIBUTES:
Have computer skills and experience
Possess excellent communication, customer service, and organizational skills
Bilingual English and Spanish speaking a plus
Excellent communication skills and the ability to multi- task
EDUCATION AND EXPERIENCE:
Have a minimum 1 year in a clerical support role
Experience working with electronic health records
PHYSICAL CHARACTERISTICS:
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
Must be capable to sit or stand in front of a computer for long-periods of time
Able to work in open space floor plan
Must be capable to move throughout work day (and follow individuals throughout the community)
Work alongside co-workers within 3 feet
Must be able to move in tight spaces
Occasional lifting of > _25+ pounds
EEO Employer