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Job Description
Careers at Passport Auto
At Passport Auto Group, we believe a great workplace starts with great people. For more than 30 years, we’ve been a family-owned business serving the DC metro area, representing top brands like BMW, INFINITI, Toyota, MINI, Mazda, and Nissan.
When you join Passport, you’re joining a team that values respect, growth, and teamwork. We offer opportunities across sales, service, and support roles, with training and advancement built in. Our culture is collaborative, our leadership is approachable, and our commitment to our employees is as strong as our commitment to our customers.
If you’re looking for a place where your work is valued and your career can grow, Passport is the place to start.
📞 Business Development Center (BDC) Agent — Outbound Calls Focus
Location: Suitland, Md
Job Type: Full-Time
Compensation: Hourly Base + Performance Bonuses
Schedule: Full time with weekend time
🎯 Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set.
If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.
📞 Primary Responsibilities
✅ Ideal Candidate
💰 What We Offer
Location: Suitland, Md
Job Type: Full-Time
Compensation: Hourly Base + Performance Bonuses
Schedule: Full time with weekend time
🎯 Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set.
If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.
📞 Primary Responsibilities
- Make 100–150 outbound phone calls per day
- Contact consumers from pre-loaded call lists (no cold list building)
- Follow proven BDC scripts and word tracks
- Qualify vehicle sellers and collect basic vehicle information
- Set appraisal or buy-appointment times for the acquisition team
- Handle objections confidently and professionally
- Log all call activity accurately in the CRM
- Complete follow-up calls to maximize contact rate
✅ Ideal Candidate
- Comfortable spending most of the day on the phone
- Clear, confident speaking voice with strong listening skills
- Call center, BDC, or outbound sales experience preferred
- Ability to stay focused and productive in a high-call-volume environment
- Coachable and able to follow scripts and call flow
- Reliable, punctual, and goal-oriented
💰 What We Offer
- Hourly base pay + bonuses tied to calls, appointments, and vehicle purchases 50k base with potential of 85k per year!
- All call lists and leads provided
- Paid training with scripts and objection handling
- Clear daily expectations and performance metrics
- Opportunity to grow into senior BDC or acquisition roles
Apply for this position
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