
Expert - AFR
Job Description
Job Description:
1. Arrange cargo delivery and customs declaration according to customer order, SOP and shipping requests with relevant departments; 2. Track the status of cargo transportation, confirm the arrival time of goods in a timely manner, address issues such as partial damage, and send arrival notifications according to standard procedures; 3. Arrange for the pickup/delivery of goods after customs clearance, coordinating resources such as warehouses and transport teams to ensure timely delivery to the designated location; 4. Keep good communication with customers, Coordinate with various departments to resolve exceptions and provide solutions to customers; 5. Complete cost and revenue accurately and in time, have a good sense of cost control and revenue increase; 6. Ensure the accuracy, completeness and timeliness of all data and meet KPI requirements; 7. Complete other tasks assigned by superior.
Competencies: 1. College degree or above, logistics or international trade related major is preferred; 2. CET-4 or above, good command of English, be able to independently communicate smoothly; 3. At least 2 years working experience in Air Freight import operation; 4. Familiar with office software as excel& word, familiar with CW1 system is preferred; 5. Initiative, strong sense of responsibility, careful and patient, good communication and pressure tolerance