Welcome Host

Are you someone who thrives on creating exceptional first impressions? Do you bring warmth, confidence, and professionalism to every interaction? This is your opportunity to join our team based at a globally renowned financial institution as a Welcome Host, based in their impressive London offices.

In this highly visible role, you will take ownership of ensuring every visitor and employee receives a seamless, memorable, and positive experience. You’ll be the heartbeat of the front-of-house operation — the person who sets the tone the moment someone walks through the door.

What You’ll Be Doing

• Greeting clients, guests, and employees with genuine warmth and professionalism
• Building strong, positive relationships with visitors and internal teams
• Managing in-person, phone, and email enquiries with confidence and clarity
• Delivering a consistently high standard of service that reflects the bank’s global reputation
• Coordinating a variety of behind-the-scenes facilities tasks to keep operations running smoothly
• Taking initiative to solve problems, support colleagues, and elevate the visitor experience

Shifts: 40 hours per week, shifts between 7:00-18:00 from Mon-Fri
Salary: £33,829

• Previous experience in a Front of House, Reception, or Customer Service role (essential)
• A naturally proactive, positive, and people focused personality
• Strong organisational skills and a keen eye for detail
• Ability to multitask and remain composed under pressure
• Confidence in engaging with people at all levels — you enjoy conversation and connection
• A self starter who takes ownership and brings energy to every day

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.